HRD, the new revenue generator and cost saver!Our experience with a large parcel delivery company: Drivers have 3 times more customer contacts than sales and customer service together.
This goes even beyond: these drivers also visit your customer's customer. Do you have employees visiting your customers regularly? Do you have staff undertaking specific activities as part of your products and services? In this free webinar we share our new insights, principles and projects undertaken to generate more revenue this way. We will share the effect of building "learning circles" in the operational part of the organisation that will change behaviour. Also want to have more happy customers, buying more from you? Sign-up for this free webinar. We will send you the invitation with all webinar details to make your participation successful and especially learningful! We hope to see you on 12 November. |
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